The U.S. healthcare industry is more competitive than ever. The combination of a fast-moving regulatory landscape and rising member expectations around the quality, responsiveness and personalization of services means that agility and cost-efficiency have never been more important for health plan payers.
HM Health Solutions (HMHS) — a leading technology partner for the healthcare industry — knew that many health plan partners were facing similar challenges around attracting members, fostering member loyalty, and managing costs.
