ANZ Bank relies on Axway’s secure platform to meet the complex payment needs of corporate clients. ANZ Bank’s "FileActive" platform based on Axway SecureTransport supports scalability and ease-of-use needs in processing $2.8M of corporate payments per minute.
ANZ Bank is one of the big four Australian banks. We operate in around 36 countries across the globe, mainly in Australia and New Zealand, but also in Southeast Asia. We're the only Australian bank that has made a strong play in the Asian marketplace. We see it as a significant opportunity, especially with the trade flows that go through corridors like Indonesia into China and other Southeast Asian geographies.
ANZ Bank is one of the big four in Australia; it’s quite large. We have around 50,000 employees. The part of the bank that I work in is institutional banking. We operate in payments and receivables, in transaction banking, and we generate about $1.5 billion in revenue from my particular division per annum.
The business drivers for creating File Active at ANZ Bank were that we needed a robust host-to-host solution for our corporate clients. We operate with clients who have revenue over $50 million, and not all of those clients want to use online banking. They want to connect their ERP systems to the bank for payments and receivables. The solution we had when I joined ANZ Bank was outdated. It operated on proprietary technology, was hard to maintain, costly, and hadn’t been put together correctly.
We needed a scalable solution that could meet our customers' needs from a client-centric perspective. It had to be easy to use. Secure transport is a key ingredient in our File Active solution. It’s crucial for us—it’s one of the main components in the recipe we call File Active.
At the moment, we process for our customers around $2.8 million per minute. That equates to about 1,600 payments a minute or $44,500 a second. We’re processing over 350,000 files a month and more than $200 billion worth of value per annum. We needed a solution that could handle managed file transfers that was rock-solid, dependable, and reliable. I don't want to go home at night worrying that my customers can’t do business with us.
A major and key ingredient of our File Active solution is the Secure Transport product. It handles S2S, FTP, FTPS, HTTPS—you name it. It’s a proven industry solution that we love. One of the things we appreciate most is that when we go to a customer, we don’t have to create a problem to solve a problem. If a customer wants to do something with file transfer, we’ve never experienced an issue solving that problem through the combination of Secure Transport as part of the File Active product.
Governance, risk, and compliance are really important. We probably have an overly cautious attitude toward these aspects, especially from an audit perspective. In the last 12 to 18 months, I've been a bit distracted by these elements, particularly since we had an internal audit. We had a global internal audit that conducted a comprehensive review of our environment, as well as a full PCI DSS audit.
This is where the benefits of using products such as Secure Transport become evident. They make it easier to go to an auditor and say, "Look, I’m using a hardened, industry-certified product." You can present the industry certificates, which means you can focus more on your own business processes and not worry about whether something has been put together properly.
Yes, we all face challenges with governance, risk, and audit, and they are there for good reason. But using products like Secure Transport and other XWY products in the suite helps us concentrate on things that are important to the business rather than worrying about audit problems with vendor products. We’re really happy that when we went through our audits, both internal and PCI, using Secure Transport and other products meant we didn’t have to worry. We could present the industry certificates and move on with other things.
