HAVI Logistics was founded in 1974. We are originally from the US, and the company has been serving McDonald's as one of our biggest customers ever since. But since then, we've also diversified to serve other customers and are geographically spread out across Asia as well as Europe.
We now serve our customers on three different continents, and we have been growing together with our customers ever since.
We need to make sure that we are offering standardized solutions that enable us to quickly onboard new customers or suppliers, because that is what allows us to operate flexibly in the market.
As HAVI, we have a fundamental role in the supply chain of our customers. On-time delivery is a very important aspect of every supply chain. To make sure that works, all of the messages exchanged through the B2B solution are business-critical every day. Every single order, every single invoice needs to be reliable and on time.
All the innovations are under the cloud, and we have to scale up to meet that standard. So, in order to simplify the solution, B2Bi is the one that helps us with a better solution.
The main use cases of B2Bi that we are currently using at HAVI are:
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- Order Process – We handle supplier orders, such as purchase orders, and customer orders, like sales orders. B2B cloud is fulfilling all these requirements.
- Invoice – The invoice process is more focused on payments. We also use our SAP application to manage both purchase invoices and customer invoices.
With the use of Axway Cloud Managed Services, Axway is helping us manage the entire application, including development, deployment, and monitoring. It’s all taken care of by Axway.
Regarding security, Axway uses the latest security protocols, such as TLS 1.2 or 1.3 and ISOs. This ensures that our system is secure.
For performance optimization, we are using the best practices in the industry, following all the standards.
I think what’s strong about the partnership with Axway is the personal attention we receive as a customer. If we have questions or concerns, it’s always easy to reach out, discuss, and get answers. That is helping us very well.
So, I think that is the strongest point about the collaboration it's quite personal, there is attention for your needs as a customer and you are heard so that's important.
