RL - Public Sector

axway.com CUSTOMER CASE STUDY Legal communications you can rely on The verdict is in for serving France's bailiffs with a new solution to govern transactions Boosting capacity and reliability Rationalizing the system Given its vital role in the French legal system, ADEC requires 24/7 availability for its communications system. Its service provider, however, was unable to handle the volume of transactions involved, and system crashes were a frequent occurrence. "The system was simply not powerful enough to handle the data flow," said Charles Baixeras, IT Manager for ADEC. "There was an issue of reliability because of system overload," said Baixeras. "And that posed a major financial risk for us and the bailiffs. We handle very large sums of money, and may face penalties for non-performance." Moreover, ADEC was concerned about its dependence on a third-party provider. "It's dangerous for us to rely on a third party as it creates an issue for our work with the government, which requires data confidentiality," said Baixeras. When its service provider announced plans to impose massive fees for managed services, ADEC knew it needed a new solution — and fast. "We wanted to rationalize our system and eliminate the third-party provider," said Baixeras. Selecting the Axway solution Providing close support ADEC issued an RFP to find a new solution, examined various alternatives, and selected Axway B2Bi. "We chose Axway because we know the company, and know its products are solid," said Baixeras. "We already have Axway solutions on site, and they work quite well. For us, Axway was the logical choice." INDUSTRY Legal services GEOGRAPHY France CHALLENGES ADEC needed to boost capacity, ensure reliability, control costs, and improve security in its role as intermediary for all electronic communications between France's bailiffs and its financial and governmental partners. SOLUTION • Axway B2Bi • Axway Sentinel RESULTS • Increased capacity to absorb a higher volume of transactions • Greater autonomy, achieved by internalizing the software and personnel needed for its core business activity • Improved cost-effectiveness, by eliminating the need for managed services • Improved reliability, stability, and security, through comprehensive monitoring of system processes

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