Founded and based in North America, this prominent financial services provider is on a mission to improve the financial well-being of hardworking Americans. Through an extensive community of branches across the U.S., the organization delivers vital financial services to millions of customers. The company offers a wide range of services, including personal loans, auto loans, and credit cards, and the business is continuing to grow rapidly.
Exchanging data around the clock
To underpin its services, the company exchanges data around the clock with many different financial services partners, including some of the country's largest banks. Because these file transfers often include personally identifiable information (PII), it is crucial that the organization protects data in flight and at rest.
"We operate in a highly regulated industry, which means we need to meet rigorous requirements around information security and data governance," comments a spokesperson for the company. "To meet the requirements set by the state's Department of Financial Services and other regulatory bodies, we undergo regular external audits of our key IT systems, including our managed file transfer [MFT] infrastructure."
Choosing a modern MFT platform
To ensure compliance and to support continued business growth, the company aimed to future-proof its MFT capabilities. The aim was to meet the organization's requirements for high security, always-on availability, and seamless scalability.
The spokesperson confirms: "As a leading financial services provider, our reputation is on the line whenever we exchange sensitive data with our partners. We decided to look for a fresh approach to MFT that would enable us to manage a growing volume of B2B file transfers within a robust framework of business controls."
After evaluating solutions from leading MFT vendors, the provider selected Axway SecureTransport as its central MFT platform. The most scalable and resilient MFT product on the market, SecureTransport combines simple scalability and dependable reliability with rich functionality.
"Of all the vendors we considered, we felt that Axway outperformed the rest when it came to information security. With SecureTransport, we get end-to-end control and visibility of our data — with full encryption at every stage of the transfer process. During compliance audits, our SFTP processes are always under the microscope. The Axway solution gives us peace of mind that we are following industry best practices for MFT and keeping our sensitive data secure."
Ensuring high availability for file transfers
Having used SecureTransport for several years, the financial services provider has continually invested in extending and augmenting its MFT capabilities. One of the company's first initiatives was to deploy SecureTransport as a high-availability cluster, reducing downtime to just six hours of planned maintenance time a year.
Initially, the organization deployed SecureTransport in an on-premises data center. Building on the success of its enterprise cluster project, it later decided to move its mission-critical MFT solution to the Axway Cloud.
"Our goal is to focus on delivering high-quality services to the business, but we found that responding to incidents such as the Log4Shell vulnerability consumed significant time and effort. When Axway showed us that we could use SecureTransport as a managed service, we immediately recognized the potential."
Preparing for tomorrow's MFT needs
Working with Axway Professional Services, the company migrated its on-premises deployment of SecureTransport to the Axway Cloud. Today, the solution runs across two cloud availability zones, helping to ensure that production MFT services are always available when end users need them.
"With Axway taking care of our MFT infrastructure, we have more time to focus on supporting the business. Moving to the cloud also opens up a number of exciting possibilities. We are now exploring how to use Axway Sentinel to deliver real-time monitoring and automated alerting for our MFT data flows. Looking further ahead, we plan to work with Axway to drive even higher availability for our mission-critical MFT capabilities."
