API portfolio strategy - Defining all things customer
Webinar with Shockoe - https://event.on24.com/wcc/r/1512854/99BDEB7A07582CD81DC20D26B2A4153D In this Webinar, Shockoe defines customers as end-user but also employees or partners. In order to define an API portfolio, it's important for them to define 3 things: - which journeys the customers are going through - the different touch points they interact with - the environments they experience