RL - Insurance

Insurance doesn't have to be risky business

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Insurance doesn't have to be a risky business Modernize your insurance IT infrastructure with AMPLIFY™ axway.com The perfect storm is brewing The insurance industry has managed risk for customers for centuries. Today, insurance companies are having to manage their own business risk in an industry that is dramatically changing. Growth by acquisition compounds the problem by increasing the number of independent enterprise silos, and new insuretech competition unencumbered by aging legacy insurance technologies is adding a sense of urgency. This industry disruption is building a perfect storm of increasing customer expectations, massive technology disruption, and exceptional generational and expectation change. Make every interaction more timely, valuable, and relevant A great customer experience through relevant, value-added engagement is central to weathering the storm and coming out stronger on the other side. Today's tech-savvy consumers expect you to use the information you have about them to be more helpful and relevant, and make it easy to renew coverage, file a claim, and manage policies wherever and whenever they want — online, on a mobile app, over the phone, or in person. To meet these heightened expectations, insurance leaders are building customer experience (CX) networks that support personalized, immersive, and engaging interactions. Fueled by common APIs that enable secure access to data and services, these CX networks combine market-changing customer experiences with a growing business ecosystem of internal teams, partners, and external developers to heighten engagement, drive innovation, and create new revenue streams. Accelerate digital transformation with Axway AMPLIFY™ With AMPLIFY, Axway's hybrid integration and content collaboration platform, you can build a CX network that lets you better anticipate, adapt, and scale to meet fast-changing customer expectations and technology demands. Our unified, API-first approach connects data from anywhere, fuels millions of apps, and delivers real-time analytics to improve the customer experience. You can use AMPLIFY to: • Create a digital business ecosystem. Support rapid change, encourage partner engagement, and turn IT and business leaders into true innovators by reimagining the customer experience across virtual and physical channels.

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