RL - Insurance

Macif strengthens customer engagement with Amplify API Management

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axway.com Copyright © Axway 2023. All Rights Reserved. | axway_CS_Macif_en_083123 Learn more To make this strategy a reality, Macif selected Axway Amplify API Management. Jérôme Farcet, Director of the Department for Architecture, Identity and Security at Macif, says: "We chose Amplify API Management as the best and simplest way to meet our goals, and because of the quality of the interactions we've had with the technical and support teams from Axway." Having started out with a secure gateway, Macif is now using Amplify API Management to gain sophistication in creating and managing APIs, which directly supports its strategic transformation goal of adopting a multi- producer, multi-distributor model. Axway demonstrated that it could support Macif throughout this transformation, not only on the technology side but also by positioning itself as a true partner. "We've created an organization in which everyone feels like they're on the same team, with mutual goals and challenges. With Axway, we've been working in a partnership rather than a client-supplier relationship," says Jaouad Nejdi, Manager of the Fabrication Base and Exchange Layer at Macif. "Equally, Axway has always been highly responsive to our needs. For example, we encountered a small bug on our platform at 6 p.m. one day, and Axway provided the solution at 10 a.m. the following day." Opening services to the world Today, Macif is using Amplify API Management to manage around 300 APIs with business logic behind them, generating around 30 million API calls a day. Amplify API Management is empowering Macif to manage and publish its growing catalogue of business services to internal users and external partners: the solution helps the insurer link services together in support of its new multi-brand, multi-distributor model. As Macif ramps up its publication and consumption of APIs, the new platform is proving a hit. Nejdi says: "While it's hard to quantify the benefits of Amplify API Management at this relatively early stage, we're seeing a sizable increase in partners seeking to join the platform. That's a big gain in terms of moving towards an open shared platform for doing business with our partners." Leyglène concludes: "We place a lot of emphasis on the notion of partnership, and that certainly extends to our relationship with Axway. We're keeping the relationship active, working with them to influence the product roadmap, and maintaining strong links at all levels, so that we can get rapid support but also be able to build the future vision together." We chose Amplify API Management as the best and simplest way to meet our goals, and because of the quality of the interactions we've had with Axway. Jérôme Farcet, Director of the Department for Architecture, Identity and Security at Macif Thanks to Amplify API Management, internal business teams can now more easily take advantage of new opportunities in the world of open insurance, whether by offering Macif products through third-party channels or by bringing in complementary services from external providers.

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