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Chapter: Leveraging Celent's Expertise 16 LEVERAGING CELENT'S EXPERTISE If you found this report valuable, you might consider engaging with Celent for custom analysis and research. Our collective experience and the knowledge we gained while working on this report can help you streamline the creation, refinement, or execution of your strategies. SUPPORT FOR FINANCIAL INSTITUTIONS Typical projects we support related to digital transformation include: Vendor short listing and selection. We perform discovery specific to you and your business to better understand your unique needs. We then create and administer a custom RFI to selected vendors to assist you in making rapid and accurate vendor choices. Business practice evaluations. We spend time evaluating your business processes, particularly in core insurance functions. Based on our knowledge of the market, we identify potential process or technology constraints and provide clear insights that will help you implement industry best practices. IT and business strategy creation. We collect perspectives from your executive team, your front line business and IT staff, and your customers. We then analyze your current position, institutional capabilities, and technology against your goals. If necessary, we help you reformulate your technology and business plans to address short-term and long- term needs. SUPPORT FOR VENDORS We provide services that help you refine your product and service offerings. Examples include: Product and service strategy evaluation. We help you assess your market position in terms of functionality, technology, and services. Our strategy workshops will help you target the right customers and map your offerings to their needs. Market messaging and collateral review. Based on our extensive experience with your potential clients, we assess your marketing and sales materials — including your website and any collateral.