RL - Insurance

API Technology: Enabling Digital Insurance

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Chapter: API Use 9 coverage worth up to $8 million. API integration delivers an instant life insurance quote to SoFi customers. 3 CONNECTIVITY Insurance often necessitates interaction between multiple parties across many organizations. In the sales process, there often is an agent/broker or other intermediary. In the servicing of a policy, a property estimator, mortgage broker, legal counsel, and/or claims adjuster might be involved. API technology facilitates cross-company integration and allows clients and partners to integrate directly with the insurer for real-time access to their data. APIs allow clients and partners to integrate directly with the insurer for real-time access to their data and services. This has the potential to smooth what traditionally have been painful reconciliation processes. Audits for payroll and/or sales and account current billing are prime examples. APIs also have the potential to move corporates beyond batch processes into real-time ones. Example: Allianz Global Corporate & Specialty (AGCS) In the captive insurance business, transactions are a mix of automation and manual intervention. There are a multitude of emails and spreadsheets moving back and forth between multiple entities. This results in high costs and low data quality. Additionally, a global captive executes numerous international wire transfers through many entities. Moving money from one place to another is slow and costly. AGCS built a system to successfully complete an entire captive transaction — from quote through issuance, and payment — on a blockchain using a banking API. The company initiated fiat currency bank transfers using the CitiConnect API to transfer between bank accounts. Money transfers across six entities with multiple transactions were accomplished in fewer than four minutes, as compared with the previous duration of four months. 4 3 SoFi Teams up with Ladder https://www.fastcompany.com/90202099/exclusive-sofi-teams-up-with-ladder-to- offer-revamped-life-insurance 4 Allianz Pioneers Blockchain Prototype for the Captive Insurance Market: https://www.agcs.allianz.com/about- us/news/blockchain-prototype-captive-insurance-press-release/ Key Research Question 2 How are leading insurers using APIs? Insurance use cases can be grouped into four major areas: integration, platform, innovation, and connectivity.

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