RL - Public Sector

State of California IT shines with streamlined services

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axway.com 3 The Office of the CIO The Office of the State Chief Information Officer (OCIO) oversees IT strategic vision and planning, policy, enterprise architecture and project approval and oversight, with the goal of improving quality and efficiency of government operations. There were two file-transfer challenges within the OCIO that urgently needed solving. First, confidential executive planning documents were being sent to the OCIO via email attachments with no way to safeguard security and no way to automatically save attachments to the OCIO's mailbox. What was needed was an easy-to-use, secure file delivery infrastructure that could ensure the protection of sensitive data in transit and at rest, and provide an efficient line of communication between the OCIO and its many partners. Using the new managed file transfer service, OCIO can now: • Secure sensitive data both in transit and at rest • Use automated file routing for on-time delivery to the correct destination, and provide easy access to the CIO • Provide end-to-end visibility into all file transfers OCIO's second file-transfer challenge was both high-profile and complex. The Governor signed an Executive Order mandating OTech create a publicly accessible website where state agencies and departments would be required to post financial records. The web interface for submitting these documents had to be simple to use; submitting agencies needed easy on-boarding so that reporting could begin immediately and the entire project had to be up and running within three days. Because the solution delivers centralized, consolidated, managed file transfer capabilities for expense documentation, OTech was able to leverage Axway Managed File Transfer to build functionality for the Governor's "data transparency" website within the mandated three days. California citizens are now able to view travel expense records and other statements of economic interest for the state. The Office of Statewide Health Planning and Development (OSHPD) As part of the California Health and Human Services Agency, OSHPD administers programs in support of the vision of "equitable healthcare accessibility for California." Like many state departments, OSHPD exports citizens' personal data from server to server to keep records up-to-date and accurate, in compliance with HIPAA and other regulatory mandates. Not only were these exports unsecured, but support and management for the servers was both time-consuming and costly. And since users entered information directly to database servers, user error could directly impact security and uptime. With Axway Managed File Transfer, we can scale solutions for our customers, from one or two accounts all the way up to what for the DMV could potentially be more than 30,000 accounts. That kind of scalability is just as important to the state of California as it is to private sector companies. We met the governor's objective, and we would not have been able to do it without Axway Managed File Transfer.

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